Data we collect
We collect only the data needed to provide the service:
- Account data: name, email, mobile number, and password (encrypted).
- Organization data: company name, commercial registration, VAT number, and contact details.
- Document data: invoices, purchase orders, bank statements, expense reports, and related financial data you upload.
- Technical usage data: login logs, IP address, and browser type, for security and service improvement.
How we use data
We use your data only for the following purposes:
- Operating intelligent audit services, analysing documents, and generating reports.
- Managing your account and subscription and providing support.
- Improving platform accuracy, security, and performance.
- Sending operational notifications and alerts related to your account.
Data protection
We apply strict technical and organizational controls:
- Encryption in transit via SSL/TLS.
- Regular backups for service continuity and recovery.
- Role-based access control (RBAC) and isolation of each organization's data.
- Audit logs to trace sensitive operations on data.
Data sharing
We do not sell your data or share it with third parties for marketing. Sharing is limited to:
- With your explicit consent as the customer.
- When required by a court order or legal obligation.
- With technical service providers necessary to operate the platform (e.g. hosting, payment gateways) under confidentiality and data-processing agreements.
Customer rights
At any time you have the right to:
- Access, correct, or update your data.
- Export your data and documents in readable formats.
- Delete your uploaded files or your entire account.
- Withdraw consent to processing within legal limits.
Data retention & compliance
We retain your data for the duration of your subscription and as long as needed to meet legal obligations, then delete or anonymise it. This policy is governed by the Saudi Personal Data Protection Law and its regulations.
Privacy contact
For any privacy-related question or request, contact us at contact@tadgeeg.com.