Definition and nature of the service
Tadgeeg is an intelligent financial-audit software tool that helps users review financial documents and surface errors and risks. It is an assistive decision-support tool and is not a substitute for a certified accountant or licensed auditor. The platform is not responsible for financial or legal decisions users make based on its results.
Eligibility
Users must have legal capacity or be an authorised representative of an organization, and must provide accurate, complete information at registration. The platform is for lawful business and professional use only.
User responsibilities
- Ensure the accuracy and completeness of data and documents uploaded.
- Keep login credentials and passwords confidential and not share them.
- Confirm ownership of, or authorisation to use, uploaded documents.
- Use the platform in compliance with applicable laws and not misuse it.
Platform responsibilities
- Exercise due care to provide the service and secure data and continuity.
- Apply protection, encryption, and isolation for each organization's data.
- Provide technical support and address faults within a reasonable time.
Subscriptions and billing
- Payment is made in advance for the chosen subscription period (monthly or annual).
- Subscriptions renew automatically unless the user cancels renewal before the period ends.
- Auto-renewal can be cancelled anytime; the subscription stays active until the end of the paid period.
- Refunds are subject to the refund policy published on the platform.
Account suspension or termination
The platform may suspend or terminate an account in case of breach of these terms, unlawful use, or use that threatens the security of the platform or other users, with notice where possible.
Limitation of liability
The service is provided 'as is' on a best-effort basis. The platform is not liable for indirect or consequential damages, for decisions made based on analysis results, or for errors arising from inaccurate data provided by the user. The platform's maximum liability is limited to the subscription fee paid for the disputed period.
Governing law
These terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, and the competent Saudi judicial authorities have jurisdiction over any dispute.
Changes to the terms
Tadgeeg may update these terms from time to time. Continued use of the platform after changes are published constitutes acceptance.